Please register using our contact form to create an account. Registering with us will allow you to view and manage your account.

We welcome online retail stores, including Amazon, eBay, and third-party websites, that have a telephone line and registered business address for returns.

We use net prices for both goods and shipping. Please remember to add the appropriate VAT when selling products.

While it's possible to combine both available and pre-ordered products into one order, we advise against it to avoid delays in shipping your order. If you place a combined order, the available stock won't be shipped automatically.

We accept a wide range of payment methods, including AMEX, Apple Pay, credit cards, debit cards, and Klarna.

It is desirable that all orders be paid by card immediately at the time of ordering so that your order can be processed through the system as quickly as possible. If you are paying by bank transfer, we ask that you send us a transfer as soon as possible so we can release your order. Otherwise, your order may be held.

Once your order has been shipped, you should receive an email with a confirmation and a tracking number.

We will always try to make changes to your order, but this is not always possible once your order reaches our warehouse management system.

Once your account is set up and approved, you can view all your orders, addresses, and contact information under "My Account" in our B2B area.

Here you can edit, add, and remove your business information, as well as view all current orders and tracking details.

Once your account is set up and approved, you can view all your orders, addresses, and contact information under "My Account" in our B2B area.

Here you can edit, add, and remove your business information, as well as view all current orders and tracking details.

If you have a problem with any item you have received from us, please read our warranty page and contact us as soon as possible, providing all the necessary information.

We strongly recommend using DHL/GLS. Start your return online, select the items you want to return, and tell us why.

If you choose to return by mail, we recommend using a trackable method (DHL, GLS) for the return, as you are responsible for the associated shipping costs.